Terms & Conditions

Terms and Conditions (Service Agreement/Terms of Use)
Whereas the Service Provider is the owner of Portal named ONTIME SEVA, its web based platform. ONTIME SEVA provides user with access to a various services includes Holiday, Insurance and Documentation on single platform.

  1. Welcome to our portal. If you continue to browse and use this portal you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ONTIME SEVA relationship with you in relation to this website.
  2. Whenever new user for our Portal Site required to register or open an account and provide us information on our Site, you agree to : (a) provide true accurate, current and complete information and (b) maintain and promptly update such information to keep it true, if you provide any information that is, or we have reasonable grounds to suspect that the information is, untrue, inaccurate, not current or incomplete, ONTIME SEVA may without notice suspend or terminate your access to our Portal Site and refuse any and all current or future use of our Portal. (or any portion thereof)
  3. You are responsible for maintaining the confidentiality of the password and account, and you are fully responsible for all activities that occur under your password or account identification. You may not use anyone else’s account at any time, without the permission of the account holder. You agree to immediately notify ONTIME SEVA of any unauthorized use of your password or account or any other breach of security.
  4. Each registration is for a single user only. On registration, you will choose a user name and password ("ID"). You are not allowed to share your ID or give access to your account to anyone else. We does not allow multiple users on a network or within an organization to use the same ID.
  5. There may be information on the our portal site that contains typographical errors, inaccuracies or omission, including descriptions, pricing, availability and various other information.
  6. We reserve the right to correct any errors, inaccuracies, or omission and to change or update the information on the portal site at any time, without prior notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
  7. We cannot guarantee the Site will be available at all times. We may experience hardware, software or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays or errors.
  8. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  9. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  10. You may not create a link to this website from another website or document without ONTIME SEVA prior written consent.
  11. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
12. We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • However, you understand and agree that such steps do not guarantee that use of the Site is invulnerable to all security breaches, and that ONTIME SEVA makes no warranty, guarantee, or representation that use of any of our Site is protected from viruses, security threats or other vulnerabilities.
  • You agree that by accessing the Site, you have read, understood and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms of use, then you are expressly prohibited from using the Site and you must discontinue use immediately.
  • Subject to the terms herein, for the full prompt, satisfactory performance of this Agreement by the Agent Partner’s, during the Term of this Agreement, ONTIME and Agent Partner’s agree to the below commercials:-
  • Commissions shall be configured after deducting the applicable GST and cess, as applicable from time to time. The deducted amount would be credited to the Agent Partner’s account when the GST invoices are submitted to ONTIME on a monthly basis.
  • Commission for certain service will differ from the base rates agreed herein and Agent Partner’s would be informed of such differential commission, from time to time.


Website disclaimer:
The information contained in this website is for general information purposes only. The information is provided by ONTIME SEVA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ONTIME SEVA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, ONTIME SEVA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Refund & Cancellation Policy:
Subject to Refund & Cancellation policy are based on the service bases.